Privacy Policy

1.1 We are dedicated to protecting the privacy of our website visitors and customers. This policy outlines how we handle and process your personal data.
1.2 By accessing and using our website, you agree to the use of cookies as outlined in this policy.
1.3 Our website provides privacy controls that allow you to manage how your personal data is used. These settings let you decide whether to receive marketing communications and restrict the disclosure of your information.

2.1 Scope of Data Processing

We collect and process personal data based on:

• The legal basisfor processing, which includes legitimate interests, contractual necessity, compliance with legal obligations, and user consent.
• The categories of datawe collect and the reasons for processing, as explained below.

2.2 Data Categories and Purposes

• Usage Data: This includes IP address, location, browser type and version, operating system, referral source, session duration, page visits, and site navigation behavior. It is collected via analytics tools (such as Google Analytics) to improve website performance. Legal basis:Legitimate interest (site optimization and analytics).
• Account Data: This includes your name, email, billing/shipping addresses, prescription details, and order history. It is used for account management, service delivery, and communication. Legal basis:Legitimate interest (business operations and service fulfillment).
• Notification Data: This includes your name, email, order details, and pages visited. It is used for newsletters and marketing communications. Legal basis:
• Transaction Data: This includes your name, email, phone number, billing and shipping addresses, order details, and payment information. It is used for processing purchases and maintaining financial records. Legal basis:Contractual necessity and legal compliance.
• Correspondence Data: This includes your name, contact details, and communication content. It is collected when you contact us and is used for responding to inquiries. Legal basis:Legitimate interest (customer service and record-keeping).
• Legal and Risk Data: Your personal data may be processed for legal claims, insurance, or risk management purposes. Legal basis:Legitimate interest (protection of business and legal compliance).

3.1 We may share your data with:

• Affiliates and subsidiariesfor business operations.
• Legal and financial professionalsfor compliance and risk management.
• Payment providers (e.g., PayPal, Authorize.net)for secure transaction processing. You can view their policies at:

• net
• PayPal
  • Authorities or legal entitiesif required by law.

4.1 Your data may be processed outside the European Economic Area (EEA) when necessary. We ensure compliance with data protection laws by working with third-party processors that adhere to legal agreements.

5.1 We retain your personal data only as long as necessary for legal, contractual, and operational purposes.
5.2 Retention periods:

• Usage Data:6–38 months.
• Account Data:Active while you have an account, deleted within 3 months upon request.
• Notification Data:Retained while subscribed; deleted within 2 months after unsubscribing.
• Transaction Data:Retained for 9–12 years (legal compliance).
• Correspondence Data:Retained for 1–4 years.

6.1 This policy may be updated periodically, with the latest version published on our website.
6.2 Major changes will be communicated via email or website notifications.

Under data protection laws, you have the right to:

• Access your data.
• Request corrections or deletion.
• Restrict or object to processing.
• Withdraw consent for marketing communications.
• Request data portability.
• File a complaint with a regulatory authority.

To exercise these rights, contact us using the details in Section 14.

We are not responsible for how third-party websites handle privacy. If you follow external links on our site, check their privacy policies.

9.1 Our services are not intended for users under 16 years old.
9.2 If we discover we have collected data from a child under 16, we will delete it.

If your personal data needs to be updated or corrected, please contact us.

11.1 We use cookies to enhance your browsing experience.
11.2 Cookies can be persistent (stored long-term) or session-based (deleted after closing the browser).
11.3 Cookies do not contain personal data but may be linked to other stored data.

12.1 You can control or disable cookies via browser settings.
12.2 Guides for managing cookies:

• Google Chrome
• Mozilla Firefox
• Opera
• Microsoft Edge

Blocking cookies may affect website functionality.